What happens?
End customer receives an email when a block or appointment (on a specific date) is canceled/moved, creating a new available time slot for the service or menu that must 'fit' into the new available time slot.
End customer also receives an email when an appointment is canceled/rescheduled by another customer on that specific date (via online booking/email cancellation)
Works for every appointment/block that is removed, also in cabins
The email asks to call the salon if interested
Requirements:
Checkbox “Waiting list mailer” must be enabled in "calendar settings" (advanced).
End customer is allowed to put themselves on the waiting list
Settings → Calendar→ Online booking → Online waiting listEnd customer must have an email address.
End customer must be on the waiting list on a certain date.
End customer must be on the waiting list with a specific service/menu
The selected service or menu must 'fit' into the newly available time slot
The end customer needs to be on the list before a spot opens up
Important to know!
Does not work for the end customer on the list without a date.
Does not take personal working time' (!) into account '
Does not take the chosen 'time field' in the waiting list (!) into account '
(for example '12 pm' as the customer's preferred time)The end customer cannot book this appointment, and needs to call.
The e-mail can only be sent 1 X a day
When canceling or deleting an appointment/block and creating a new place = email sent immediately
In case of moving an appointment/block and creating a new place = email will be sent after a few minutes