What to do when I get the error message "ERR_TOO_MANY_REDIRECTS / referred too often / too many redirects"?

You may encounter the error message "ERR_TOO_MANY_REDIRECTS" (also known as redirect loop) online. In Google Chrome, this error will show as "ERR_TOO_MANY_REDIRECTS". "This page is not working. ... referred you too many times". In Safari, it displays as "Safari could not open the page". "Too many redirects occurred when opening ..."

Fortunately, don't have to worry as this error is relatively easy to fix!

👉 Surf to https://client.optios.net/logout and sign in again afterwards

👉 Not solved yet? Delete cookies!
Cookies can sometimes contain incorrect data
which can cause an ERR_TOO_MANY_REDIRECTS error message. Due to the
fact that cookies may contain your “login” status on websites and other settings,
we also recommend simply deleting the cookie (s) with the problem.
Check the how-to a little further in this article.

👉 Not solved yet? Clear browsing data!
Check the how-to a little further in this article.

🌐 Deleting coockies for Optios: Safari (Mac)

1. Select Preferences from the Safari menu

2. Go to the Privacy tab.

3. To remove stored data by site, click the Details button.

6. Select "Optios"

7. Click Remove.

8. Click Done.

9. Surf to https://client.optios.net/logout and sign in again afterwards

➡ If the problem still occurs repeat all steps, but not only for Optios.
Delete all saved data from all websites you have visited.

➡ Deleting all coockies : Safari (Mac)
1. Click the Edit menu

2. Click Preferences
3. Click Security

4. Click Show Cookies

5. Click Remove All

6. Click Done

7. Close the Preferences dialog box
8. Surf to https://client.optios.net/logout and sign in again afterwards

🌐 Deleting coockies for Optios: Google Chrome
1. On your computer, open Chrome

2. At the top right (three dots) click More Settings

3. Under 'Privacy and security', click Cookies and other site data

4. Click See all cookies and site data

5. At the top right, search for "Optios"

6. To the right of the site, click Remove
7. Surf to https://client.optios.net/logout and sign in again afterwards

➡ If the problem still occurs repeat all steps, but not only for Optios.
Delete all saved data from all websites you have visited.

➡ Deleting all coockies: Google Chrome
1. On your computer, open Chrome.

2. At the top right, click More (three dots) Settings.

3. Under 'Privacy and security', click Cookies and other site data.

4. Click See all cookies and site data (rubbish bin) "Remove all".

5. Confirm by clicking Clear all.
6. Surf to https://client.optios.net/logout and sign in again afterwards

🌐 Deleting all browsing data: Safari
1. Launch Safari.

2. Click the History tab, in the top menu.

3. Select “Clear History and Website Data…”

4. Choose the time range (most likely “all history”) that you wish to clear.

5. Click “Clear History.” Done.
6. Surf to https://client.optios.net/logout and sign in again afterwards

🌐 Deleting all browsing data: Google Chrome
1. On your Android phone or tablet, open the Chrome app .

2. Tap More (three dots) "Settings".

3. Under "Advanced," tap Privacy Clear browsing data.

4. Choose a time range, All time.

5. Select the types of information you want to remove.

6. Tap Clear data.
7. Surf to https://client.optios.net/logout and sign in again afterwards