Do you want to know if your customers are satisfied? After all, a good measure of customer satisfaction gives a good picture of the health of your business.

You can easily discover customer satisfaction with Optios. An email will be sent to the customer after payment at the register. In the email, the customer can indicate their experience through a smiley or sad face. In addition, it is also possible for customers to submit their comments.

To activate customer satisfaction, you can do the following steps

1. Settings

2. Customers

3. General

4. Check the "Customer feedback" box

5. Submit

To consult customer feedback afterwards, you can click on

1. Customers

2. Feedback

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