You can find some symbols in your appointments on your calendar.
Their meanings:
​
​
​
​

Single tick: The reminder e-mail was sent to the customer, but has not been read.
​
​
​

Double Tick: The reminder e-mail was seen by the customer.
​

X mark: The reminder mail could not be delivered on the customer's e-mail adres.
Check the client's file for more details
​
​

Cake: The customer is celebrating his birthday. This could be the day of the appointment, but it can also be before or after (always check).
​
​

Exclamation mark: There is a note or comment in the appointment. This may have been added by the salon or the customer may have added a comment when booking online.
​
​

Globe: This appointment was made by the customer him/herself via the online booking module.
​

Open padlock: You will find a lock for every service in the agenda. No preferred person has been designated for the service and may therefore be placed on another employee.
​
​

Closed padlock: There was a preferred person designated by the customer to perform this service, so he cannot be placed on another employee.
​
​

Diamond: client sheet/appointment in the calendar: see at a glance who your best clients are according to what you have set up
​
​

New client! This client books for the first time.
​
​

Hammer. This represents a 'workshop' event.

Speech bubble $: Advance status "Requested": An email was sent asking for an advance payment.
​

​Money bag $: Advance status "Paid": The advance payment for the appointment was paid/collected.
​

​Money bag X: Advance status "Not paid": The advance payment for the appointment was not paid (failed, canceled, or expired).

Hand $: Advance status "Refunded": The advance payment for the appointment was refunded.